1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.

How To Download

iPhone user:

1. Download “五色學倉頡” or “SigStick Sticker Maker” on App Store

2. Click here to go to WhatSticker

3. Click “Add to iPhone

4. Click “Open” when the message “Open by “五色學倉頡” / “SigStick Sticker Maker” ?” popped up

5. Click “Save” when WhatsApp opened automatically

Android users:

1. Download “WhatSticker” on Google Play

2. Click here to go to WhatSticker

3. Click “Add to Android

4. Click “Open” when the message “Open by “WhatSticker “ ?” popped up

5. Click “ADD TO WHATSAPP” when WhatsApp opened automatically

And you may also check out our welcome offer!

Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) is a wholly owned subsidiary of Rakuten Securities, Inc. (*) Rakuten Securities, Inc., one of the major online brokers in Japan, founded in 1999, is a subsidiary of Rakuten Group, Inc. (TOKYO: 4755).

The risk of loss in OTC gold/silver bullion trading can be substantial. You may not be suitable as you may sustain losses in excess of your initial margin funds. Leverage can work against you. Placing contingent orders, such as “stop-loss” or “stop-limit” orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. If the equity of an account falls below the liquidation level, your position may be liquidated. You may need to deposit additional margin funds. You will remain liable for any resulting deficit in your account. You should therefore carefully consider whether such trading is suitable in light of your own financial position and investment objectives. Do not speculate with capital that you cannot afford to lose. If you decide to trade products offered by Rakuten Securities Bullion, you must read and understand the information and disclosure provided by Rakuten Securities Bullion. Rakuten Securities Bullion may provide general commentary which is not intended as investment advice and must not be construed as such. Seek advice from a separate financial advisor. Rakuten Securities Bullion and Rakuten Group assumes no liability for errors, inaccuracies or omissions; does not warrant the accuracy, completeness of information, text, graphics, links or other items contained within these materials. OTC Gold/Silver Bullion trading is not regulated by the SFC and therefore will not be subject to rules or regulations promulgated by the SFC which includes but is not limited to Client Money rules. Read and understand the Terms and Conditions on Rakuten Securities Bullion’s website prior to taking further action. Information Security on Internet: To protect your privacy, do not access your trading account via public or shared computer or save your password locally in any computer or mobile device after logging in. Rakuten Securities Bullion will never ask you to send any of your personal information such as account number and password to us directly via e-mails.

(*) Company Registration ID (in Japan): Kanto Local Finance Bureau (Financial Instruments Firms) No.195.