1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.
Trading Rules

TRADING RULES

Below are the trading rules of Rakuten MT4 account.

Account Currency
USD and HKD
Trading Platform
MetaTrader 4
Symbol
XAU/USD (Gold)
XAG/USD (Silver)
Minimum Contract Size
0.01 lot (1 ounce)
0.01 lot (50 ounces)
Maximum Limit
(Subject to the market liquidity)
*Effective from 4 August 2025
2 lots (200 ounces)
2 lots (10,000 ounces)
Standard Spread
*Effective from 4 August 2025
VIP: $0.15 (Fixed)
Standard: $0.3 (Fixed)
VIP: $0.015 (Fixed)
Standard: $0.03 (Fixed)
Commission
No Commission Required
Leverage
200:1
Order Types
Market, Pending, Stop, Trailing Stop
Order Expiration Date
Good-Till-Cancelled (GTC)
Good-Till-Date (GTD)
Hedging
Available#
Trading Hour
Standard Time (ST) Monday 7:00 am – Saturday 5:55 am (HKT)
Daylight Saving Time (DST) Monday 6:00 am – Saturday 4:55 am (HKT)
System Maintenance (ST) 5:55 am – 7:00 am Every Trading Day (HKT)
System Maintenance (DST) 4:55 am – 6:00 am Every Trading Day (HKT)

During the system maintenance, there are no price updating and trade execution.

Margin Requirement
0.5% of the total contract value
Margin Call

Not Applied
*Margin Call occurred when your margin ratio falls below 120%. The margin call alert will be issued in the trading platform, while no alert will be sent by email or made by call.
*In order to prevent the risk of volatility in the market, please be aware of the market changes and ensure that your account has sufficient margin.
Make deposit to top up your account

Margin Stop Out
Margin Stop Out occurred when your margin ratio falls below 100%. Once reached, all of your positions will be closed automatically from largest losing position to the smallest.
Rollover
There is rollover for Bullion trading. You can check your swap P/L through "MT4" > "Account History". Rollover is labeled as "RO".
We debit or credit swap each day directly to your balance. We do not add it to your open position.
Notes for the functions of Expert Advisor (“EA”) in Rakuten MT4
  • During times of system maintenance or for some other reasons, the functions of Expert Advisor (“EA”) may be affected.
  • Rakuten Securities Bullion has no relationship with any EA developer nor EA provider. The EA function is not supported by Rakuten Securities Bullion.
  • Rakuten Securities Bullion bears no responsibility whatsoever for the outcome of such trading. Clients agree to accept full responsibility for the use of EA.

#In case of hedging trade, the required margin on the larger amount side (Sell or Buy) will be applied. For example, if you have 1 contract of open position (Buy side) on XAU/USD and 10 contract of open position (Sell side) on XAU/USD at the same time, required margin of Sell side will be applied.

Although it is available to leverage Hedging, it is not recommended to leverage this since it is not efficient.