Change of Trading Hours on 29 May 2023 due to the US Memorial Day Holiday2023-05-22
Change of Trading Hours on 7 April 2023 due to the Good Friday Holiday2023-03-27
MetaTrader 4 (MT4) is back on the Apple App Store.2023-03-07
US Daylight Saving Time Will Start on 12 March 20232023-03-06
Market Open: Monday 6:00am (HKT)
Market Close: Saturday 4:55am (HKT)
Daily Maintenance Hour: Every Trading Day, 4:55 am – 6:00 am (HKT)
Note: MT4 is set to Greenwich Mean Time (GMT) + 2 hours
Change of Trading Hours on 20 February 2023 due to the US Presidents’ Day Holiday2023-02-16
Trading Hours arrangement during the US Martin Luther King Day Holiday on 16 January 20232023-01-16
Change of Trading Hours on 24 & 25 November 2022 due to the US Thanksgiving Holiday2022-11-10
Change of Trading Hours after The End of US Daylight Saving Time on 6th Nov 2022 (Sunday)2022-10-31
Market Open: Monday 7:00am (HKT)
Market Close: Saturday 5:55am (HKT)
Daily Maintenance Hour: Every Trading Day, 5:55 am – 7:00 am (HKT)
Note: MT4 is set to Greenwich Mean Time (GMT) + 2 hours
Change of Trading Hours on 5 September 2022 due to the US Labor Day Holiday2022-08-22
Change of Trading Hours on 4 July 2022 due to the US Independence Day Holiday2022-06-23
Change of Trading Hours on 20 June 2022 due to the US Juneteenth Holiday2022-06-09
Change of Trading Hours on 30 May 2022 due to the US Memorial Day Holiday2022-05-19
【Special Notice】Service arrangement update2022-03-31
US Daylight Saving Time Will Start on 13 March 20222022-03-07
Market Open: Monday 6:00am (HKT)
Market Close: Saturday 4:55am (HKT)
Daily Maintenance Hour: Every Trading Day, 4:55 am – 6:00 am (HKT)
Note: MT4 is set to Greenwich Mean Time (GMT) + 2 hours
【Special Notice】Service arrangement update2022-03-04
【Important Notice】Please pay attention to the market due to the rising tensions in Ukraine2022-02-14
Please be noted that below situations may happen:
- Spread may be widen and price distribution may be stopped
- Slippage may occur. In some cases, stop orders may be negatively slipped significantly due to extreme market condition.
- Swap points may fluctuate significantly
- Margin percentage may be increased temporarily
Change of Trading Hours on 21 February 2022 due to the US Presidents’ Day Holiday2022-02-07
Change of Trading Hours on 17 January 2022 due to the US Martin Luther King Day Holiday2022-01-10
Please pay attention to the bullion market during Christmas and new year holiday2021-12-20
【Important Notice】Recovery of Rakuten MT4 Service2021-11-29
【Important Notice】Unstable rate distribution on Rakuten MT42021-11-29
Change of Trading Hours on 25 & 26 November 2021 due to US Thanksgiving Holiday2021-11-01
Change of Trading Hours after The End of US Daylight Saving Time on 7th Nov 20212021-10-28
Market Open: Monday 7:00am (HKT)
Market Close: Saturday 5:55am (HKT)
Daily Maintenance Hour: Every Trading Day, 5:55 am – 7:00 am (HKT)
Note: MT4 is set to Greenwich Mean Time (GMT) + 2 hours
Rakuten Securities Bullion Website Maintenance on 21st Oct, 20212021-10-20
Change of Trading Hours on 6 September 2021 due to US Labor Day Holiday2021-08-16
Amendments of fee charged for delivering paper cheque by mail for withdrawal2021-08-02
Notice on Changing of Client Support Service Hours2021-07-05
Monday – Friday: 8:00 am – 8:00 pm
Public Holiday: 9:00 am – 6:00 pm
(Closed on Saturdays and Sundays)
Change of Trading Hours on 5 July 2021 due to US Independence Day Holiday2021-07-01
Change of Trading Hours due to the Memorial Day Holiday2021-05-31