1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.
Individual Account

INDIVIDUAL ACCOUNT

Open an individual MetaTrader4(“MT4”) trading account

You are on the right page…almost there to start bullion trading!
Open your individual MT4 trading account online in 4 easy steps!

 
> Fill in the account opening application form
> What documents will I need?
(Check here)
 
> Upload the required document via My Page or email us at
admin@bullion.rakuten.com.hk
> Check your registered email address for account & login information
 
> Note: The account opening application review process may take 1 to 2 business days

It takes only 5 minutes to complete an individual gold and silver trading account opening application!

Required documents to open an MT 4 account:
1. Proof of Identity

A digital copy of a signed valid passport or government-issued identification document showing:
✓ Full name
✓ Date of birth
✓ Photograph

Hong Kong resident:
• Identity Card (front and back)

Overseas citizen:
• Valid Passport (including signature page), or
• Driver’s License (front and back), or
• National ID card (front and back)

2. Proof of Address

A digital copy of your residential address showing:
✓ Applicant’s full name (same as your identity document)
✓ Current residential address dated within three months from the date of submitting the application for account opening

3. Proof of Bank Account

✓ A digital copy of your passbook, or
✓ ATM card, or
✓ Bank statement issued by any recognized bank in Hong Kong

(Showing full name & bank account number of the applicant)

The advantages of opening an MT4 account with us:

High Leverage
No Commission and Low Spread*^
High Security of Funds
Powerful Platform
Rich Resources and Education

Need Help?

Phone

(852) 2119-7631

WhatsApp

(852) 5503-4131

Address

Unit 501, 5/F, Nexxus Building, 41 Connaught Road Central, Hong Kong.

Email

info@bullion.rakuten.com.hk

Fax

(852) 2119-0117