[Important Notice] Please note that the rollover interest of XAU/USD will be adjusted from time to time in response to the fluctuation of market interest rate. You are advised to closely monitor your account status, positions and ensure that sufficient margin will be available in order to maintain the positions and avoid unexpected forced liquidation.
1-on-1 Training

1-on-1 Training

Here at Rakuten Securities Bullion, we strive to provide extensive support to our valuable clients. We offer free 1-on-1 training sessions where clients can meet with our specialists. From learning how to use our platform, to understanding the market trend, you can basically ask anything in the appointment!

Our client support service hours are:

Monday – Friday: 8:00 am – 8:00 pm
Public Holiday: 9:00 am – 6:00 pm
(Closed on Saturdays and Sundays)

Unit 501, 5/F, Nexxus Building, 41 Connaught Road Central, Hong Kong

Simply fill in the form below to schedule an appointment with us. Our specialists are here to help at your convenience!

Make an appointment to meet our Customer Service Representative

*Best time to meet

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You can also check out our monthly seminars and sign up for a topic of your choice. Welcome to discuss your investment needs with our bullion strategists!