Amendments of fee charged for delivering paper cheque by mail for withdrawal
With effect from 1st September 2021, for customers who request to deliver paper cheque by mail for fund withdrawal, HK$50 or US$7 handling fee will be charged per transaction. Should you have any enquiries, please do not hesitate to contact us.
Notice on Changing of Client Support Service Hours
Our client support service hours will be changed from 9th August, 2021 as below:Monday – Friday: 8:00 am – 8:00 pmPublic Holiday: 9:00 am – 6:00 pm(Closed on Saturdays and Sundays)
Change of Trading Hours on 5 July 2021 due to US Independence Day Holiday
As 5 July 2021 is US Independence Day Holiday, the trading hours for Rakuten MT4 on that day will be changed from 06:00 (HKT) Market Open to 00:55 (6/7) (HKT) Market Close.
Change of Trading Hours due to the Memorial Day Holiday
31 May 2021 was Memorial Day Holiday, the trading hours for Rakuten MT4 on that day was changed from 06:00 (HKT) Market Open to 00:55 (1/6) (HKT) Market Close.