1. Alerts for Imposter Scams
We have recently identified several potential cases of fraud involving individuals or entities misusing the name and logo of “Rakuten Securities” or “Rakuten Hong Kong” to conduct illegal fundraising activities. Rakuten Securities Bullion reminds customers not to make money deposit or transfers to suspicious emails, websites or callers, and not to provide any personal information to such persons. If you suspect that any company or personal information has been disclosed to a suspicious third party, or wish to verify whether a communication is genuinely from Rakuten Securities Bullion, please contact us at (852) 2119-7631.
2. Important Security Notice
Please be aware that Rakuten Securities Bullion Hong Kong Limited (“Rakuten Securities Bullion”) will never request your trading account information, including login IDs and passwords, via hyperlinks in SMS or email. To ensure security of your trading account, do not disclose your account login information to any unverified websites, and always access directly through our official website. If you have any doubts about a link, please contact us immediately.
Free Upgrade to VIP

SPECIAL OFFER ONLY TO CLIENTS OF OTHER BROKERS

Free upgrade to VIP! You can enjoy our VIP tier with probably the tightest spread in the market of US$0.15 for gold and US$0.015 for silver for at least 3 months!

STEP 1: Open an account online in 3 minutes!

STEP 2: Send your proof* to info@bullion.rakuten.com.hk after opening account. Our representatives will help upgrade your account to VIP tier.
 
* You should provide a leveraged Bullion trading statement which is issued by any other financial institution in the account opening month.
*The statement should show at least a month of trading volume reaching 10,000 ounces of gold or 500,000 ounces of silver  in the past 6 months.